Manage Purchase Order With Helpdesk
If your company provides prepaid support services, meaning that the authorized user accepts responsibility for payment of the charges for use of the company's service. You can do that with this module. This module allows your helpdesk team to generate a request for quotation/purchase order directly from the helpdesk ticket vice versa they can generate a helpdesk ticket from the purchase order/request for quotation. It helps to provide resulting in faster responses to your vendor needs. You can easily manage products in tickets and display products in the ticket PDF report.
Hot Features
Features
- Easy to create purchase order/request for quotation from the helpdesk ticket.
- Easy to create helpdesk ticket from the purchase order/request for quotation.
- We provide a separate security group to manage helpdesk ticket to purchase order & purchase order to helpdesk ticket operations.
- You can filter tickets purchase order wise & purchase order ticket wise.
- You can manage products in tickets as well you can display products in the ticket PDF report.
Tick security group "Purchase Helpdesk Ticket" to generate a request for quotation/purchase order directly from the helpdesk ticket as well generate a helpdesk ticket from the purchase order/request for quotation.
"Helpdesk Ticket" form view, press the "Create Purchase order" button to create a request for quotation/purchase order directly from the helpdesk ticket.
After that one wizard opens, select vendor, products, and fill other details then press the "Save" button.
Now, from the ticket, you can see generated purchase orders of that ticket using the "purchases" smart button.
So, from that purchase order, you can see tickets of that purchase order/request for quotation using the "Tickets" smart button.
You can create a helpdesk ticket from the purchase order/request for quotation using the "Create Ticket" button.
After that one wizard opens, fill the details and save it.
"Helpdesk Ticket" created.
You can see tickets of that purchase order/request for quotation using the "Ticket" smart button.
It opens tickets Kanban view.
Created ticket form view looks like this.
You can filter tickets purchase order wise.
You can filter purchase order ticket wise.
Manage Products
Goto user config setting, Enable 'Manage Products'.
You can select products for each ticket.
Ticket PDF report with the products.
Version 16.0.1 | Released on : 28th October 2022
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.
- Please Contact Us at sales@softhealer.comto request customization.
- Yes, we provide free support for 100 days.
- Yes, you will get free update for lifetime.
- No, you don't need to install addition libraries.
- Yes, You have to download module for each version (13,14,15) except in version 12 or lower.
- No, We do not provide any kind of exchange.
- No, this application is not compatible with odoo.com(odoo saas).