Jr. Support Executive

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  • We are looking for a knowledgeable software support executive who will be responsible for managing and supporting the applications like ERP, CRM, and various other applications. The candidate should be able to understand the product and troubleshooting techniques.

    Skills

    Providing software application support

    Establishing the root causes of software errors, and discuss serious concerns to the development team

    Record of configuration changes and scheduling application updates

    Providing front-end support to clients and colleagues in various departments

    Understand software solution

    Excellent communication skill

    Experience

    1+ year