We are looking for a knowledgeable software support executive who will be responsible for managing and supporting the applications like ERP, CRM, and various other applications. The candidate should be able to understand the product and troubleshooting techniques.
Skills
Providing software application support
Establishing the root causes of software errors, and discuss serious concerns to the development team
Record of configuration changes and scheduling application updates
Providing front-end support to clients and colleagues in various departments
Understand software solution
Excellent communication skill
Experience
1+ year