Industry
Retail Hardware
Company
MATEL Hardware
Location
Rajkot, Gujarat, India
Established
-
About MATEL Hardware
MATEL operates a retail hardware business in Rajkot city, Gujarat, India. It specializes in tools, equipment, and building materials.
The company uses Odoo Point of Sale (POS) and Inventory to manage its daily retail transactions, checkout counters, and stock operations. The hardware store was already running its business on Odoo 17. The decision to migrate was driven by performance bottlenecks in daily POS operations and the wish to benefit from the upgraded architecture of Odoo 19.
Type of Project
Odoo 17 Enterprise
Odoo 19 Enterprise
Odoo Migration Overview
- Services Offered:
- Odoo Migration, Odoo Support, Custom Module Migration, WhatsApp Custom Flow Rework, Multi-Server Migration
- Odoo Applications Used:
- Custom Modules, Point of Sale (POS), Inventory
- Hosting And Edition:
- Odoo 19 Enterprise
- Timeline Of Implementation:
- 3 Months
Key Challenges Faced
MATEL heavily relied on Odoo 17 for its POS and Inventory in its daily retail transactions. But the old Odoo version started to affect their business workflows:
Slower Performance Was Affecting Business
The hardware business experienced notable performance bottlenecks on Odoo 17, including system-wide loading delays and slow response times during daily POS retail operations.
Older Odoo Environment
The Odoo 17 ERP was old and slower than the newer versions. Odoo 17 lacked many useful features and an optimized architecture to keep running their custom modules on the system.
Lack of Automation
Compared to the latest Odoo versions, Odoo 17 had less AI incorporation. The newer versions are designed to reduce manual and repetitive tasks through better AI integration.
Solutions Offered
To address these challenges, MATEL Hardware used Softhealer's Odoo migration service , and we offered the below-mentioned solutions:
Odoo 17 To 19 Migration
- Migrated the existing Odoo 17 setup, including Point of Sale and Inventory, along with the custom modules, to Odoo 19, so that MATEL could benefit from faster system response in its daily retail workflows.
WhatsApp Custom Flow Rework
- After the migration, template approval issues appeared in the WhatsApp custom flow. Our team reworked the flow to get messaging operational again.
Zero Downtime During Go-Live
- Completed the entire migration within the agreed-upon time and made the go-live during the scheduled off-hours window without disrupting regular trading hours.
Multi-Server Synchronized Migration
- With strict coordination, we migrated three separate databases on three different servers simultaneously according to the migration protocol.
Rapid Post-Migration Stabilization
- Minor initial issues due to the version update were resolved immediately after launch. The system is live, stable, and running smoothly across daily POS workflows.
Worried About Your Custom Modules? Migrate Them To Odoo 20
In need of an upgrade for your custom modules? Don't worry, Softhealer has got you covered. We can migrate all your customizations to the latest Odoo 20 and rework your custom flows after migration.
Plan a Migration That Fits Your Business
Key Outcomes and Success Metrics
33%
Reduction in POS Transaction Processing Time
37%
Less Lag in System Loading Time
28%
Improvement in System Stability
Impact created
The Odoo 17 to 19 migration fixed the loading delays and moved the hardware business to a stable, properly structured multi-server setup on the latest Odoo version.
- The Odoo 17 to 19 migration has helped the company get a better list of features compared to what Odoo 17 offered.
- Odoo 19 has a better AI-integrated environment due to its dedicated AI apps.
- The previous system loading delays were fixed, making daily POS transactions much faster.
- MATEL now runs a properly structured, stable multi-server setup compared to the old environment. Overall system stability and performance are noticeably improved.
- Despite minor initial issues with the new version updates and the WhatsApp templates, the deployment was completed within the planned downtime window.
- All issues were quickly stabilized. The client is satisfied with the current performance and smooth system operations.
- They look forward to using the latest features provided by Odoo 19.
After Implementation – What's Next?
With Odoo 19 in place, Softhealer continues to support MATEL with ongoing improvements and future requirements.
User Training & Onboarding
Guide the team in using the new Odoo 19 features and updated workflows.
Continuous Optimization
Refine workflows and configuration as business requirements change.
Support & Maintenance
Provide ongoing help with updates, issues, and maintenance.
Scalability & Growth
Add features and integrations as future needs grow.
