Industry
Automotive Spare Parts
Company
HYA Parts
Location
Pakistan
Established
1980
About HYA Parts:
HYA Parts (Hamza Younas Autos) is one of Pakistan's leading companies in automotive parts distribution, supplying genuine Toyota and Lexus auto parts. Based in Rawalpindi and Islamabad, the company offers an extensive range of automotive products, including genuine spare parts, engine oils, maintenance components, and model-specific replacement kits through its physical operations and online store.
As the business grew, HYA Parts required an Odoo ERP for the automotive industry to support its expanding operations, improve process efficiency, strengthen its automotive parts distribution business, and deliver a better online customer experience.
"The implementation has helped us manage our business more efficiently and created a better experience for both our team and our customers. The entire project was handled professionally, and we are pleased with the quality of the solution and the support provided by the Softhealer team."
Management Team,
HYA Parts
Type of Project
Manual Work
Odoo ERP Implementation
Odoo Implementation Overview
- Services Offered:
- Odoo Implementation, Odoo Customization, Odoo Website Development
- Odoo Applications Used:
- Inventory, Sales, eCommerce, Discuss, Invoicing, Website
- Hosting And Edition:
- Odoo.sh – Version 14 Enterprise
- Timeline Of Implementation:
- 3 Months
Key Challenges Faced
Managing a Large Automotive Parts Catalog
HYA Parts managed thousands of genuine Toyota and Lexus spare parts, each associated with different vehicle makes, models, years, engine types, and part numbers. Maintaining accurate product information and compatibility across such a large catalog became increasingly difficult as the business expanded.
Maintaining Accurate Inventory Across Sales Channels
With both physical operations and an online store, keeping inventory information consistent across all sales channels became increasingly challenging. Differences in stock availability could affect order accuracy and customer experience.
Manual Vendor Price Management
Frequent changes in supplier pricing required constant updates across thousands of products. Managing vendor price lists manually created additional administrative effort and increased the possibility of pricing inconsistencies.
Disconnected Quotation and Sales Process
Many customer inquiries and price negotiations were handled through phone calls and messaging platforms. Converting these offline quotations into completed online purchases involved multiple manual steps, making the sales process less efficient.
Public Price Visibility
The highly competitive automotive parts market made publicly displaying product prices a business concern. Easily accessible pricing information increased the risk of competitors monitoring pricing strategies and undercutting products.
Solutions Offered
To address these business challenges, a customised Odoo ERP solution for the automotive industry was implemented to simplify day-to-day operations and improve overall business management.
Vehicle-Based Product Search
- Created a custom "Select Your Vehicle" filtering system that allows customers to search for compatible parts based on vehicle make, model, year, and engine type, making it easier to find the right products.
Centralized Inventory Management
- Established a centralized inventory management system to synchronize stock information across physical stores and the online store, ensuring inventory is managed from a single platform.
Vendor Portal for Price Updates
- Developed a dedicated vendor portal that enables suppliers to upload and update their product prices directly within Odoo, simplifying the vendor pricing process.
Backend Quotation-to-Cart Integration
- Integrated a custom quotation-to-cart workflow that allows sales representatives to share negotiated quotations directly to a customer's online shopping cart for a smoother checkout process.
Secure Price Visibility
- Configured a custom pricing visibility rule to display product prices only to registered and logged-in users, providing controlled access to pricing information.
Looking to Scale Your Automotive Parts Business in Pakistan?
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Key Outcomes and Success Metrics
29%
Better Inventory Visibility Across Sales Channels
40%
Faster Product Discovery Through Vehicle-Based Search
25%
Growth in Registered Customer Accounts
Impact Created
The Odoo ERP implementation helped HYA Parts operate more efficiently while strengthening its eCommerce operations and overall business processes.
- Customers can quickly locate compatible parts using vehicle make, model, year, and engine type.
- Finding the right automotive parts became easier across the extensive product catalog.
- More accurate part selection helps reduce ordering mistakes.
- Centralized inventory visibility across physical stores and the online store.
- Stock information can be managed from a single platform.
- Better coordination between offline and online inventory operations.
- Suppliers can update product prices directly through the vendor portal.
- Reduced manual coordination for vendor price updates.
- Product pricing is maintained using up-to-date supplier cost information.
- Pricing information is accessible only to registered and logged-in customers.
- Better protection of product pricing from competitor monitoring.
- Customer registration is encouraged before accessing product prices, helping grow the registered customer base.
- Negotiated quotations can be transferred directly to a customer's shopping cart.
- Fewer manual steps are required to complete custom orders.
- Customers can complete negotiated purchases through the standard online checkout process.
- The platform supports continuous expansion of the automotive parts catalog.
- Adding new products and vehicle compatibility information became easier to manage.
- Built a strong foundation for future business growth and evolving customer requirements.
After Implementation – What's Next?
Implementing Odoo ERP is only the first step. Here's how Softhealer continues to support HYA Parts as its business grows:
User Training & Onboarding
Provide user training to help the team confidently manage daily operations in Odoo ERP.
Continuous Optimization
Review and refine business workflows as operational requirements evolve.
Support & Maintenance
Deliver regular system support, maintenance, and updates to ensure smooth performance.
Scalability & Growth
Support future business expansion with enhancements that align with evolving business needs.
